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Frequently Asked Questions

What is Your Pricing Policy?

The only requirement you must meet is our 12 piece order minimum. Our prices are based primarily on quantity (the more shirts you order, the less you will pay). Other factors such as your choice of garments, print colors and locations will also factor into your final price. If you are operating on a tight budget, check out our money saving tips.
Artwork pricing is seperate from screen printing charges. Artwork charges $35 per hour, billed in quarter-hour increaments. Billable art charges can include anything from logo cleanup and redraw to new custom design. These charges will be gone over with you prior to the work being done.
   
   
What are Your Minimum Order Requirements?
   
 

Screenprinting

   
Our minimum order is 12 pieces. Keep in mind that our prices are based on quantity and will drop significantly when ordering in higher quantities.
   
  Embroidery
   
Our minimum order is 3 pieces. For patches, the minimum is 50 pieces.
   
  Promotional Items
   
Please call one of our sales representative for details as the minimum required varies greatly depending on the items ordered.
     
     
 
How LongWill My Order Take to Complete?
Most orders are ready within 5 to 10 business days of final art approval. Large quantities may take longer.
     
     
     
Do You Offer a Rush Service?
  Please contact us for details.
     
     
     
What Types of Artwork Do You Accept?
 
Artwork can be created in our art department or supplied to us by the customer. We accept anything from an idea or rough sketch, to finished print-ready art.
   
 
We have a PC based art department running Adobe Illustrator 7, Photoshop 7 and Coreldraw 11. We can accept the following file formats, .ai, .psd, .eps, .cdr, .tif, .pdf, .gif or .jpg (although not recommended). Artwork should be submitted to us at 200-300 dpi & at final print size - up to 12.5" x 14".
     
     
 
For Vector-based Artwork - Please convert all text to curves or include the fonts with the file.
 
 
For Raster-based Artwork - Please send artwork at final desired print size.
 
 
 
How Can I Place My Order?
When you recieve your price quote please review carefully all the order details including brands/products, sizes, colors, quantities and print information such as print locations and print colors.

If all the information is correct and you want to place the order, reply back to us with your confirmation.

Please Note - We must receive final art approval and set appropriate payment arrangements before your order will begin production.
   
   
How Do I Get My Artwork To You?

Make sure that the art file you send us ends in one of the following file extensinons, .psd, .ai, .cdr, .eps, .tif, .pdf, .gif, .jpg, (please note that because of .gif and .jpg's poor image quality, we recommend these formats for submitting rough ideas or sketches only).

 
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© Zia Graphics
2730 Carlisle NE Albuquerque, NM 87110
(888) 994-7274 • (505) 881-1477
sales@ziagraphics.com